FAQs
At Lincoln Values, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Return Window
We offer a 21-day return policy from the date your order is delivered. This 21-day period includes both business and non-business days.
To be eligible for a return, products must be:
- New and unused
- In their original packaging
- In resalable condition
Please note that customized or personalized products cannot be returned unless they arrive damaged, defective, or incorrect.
How to Return an Item
To initiate a return, please follow the return instructions provided with your order or contact our customer support team for assistance.
Please ship your return using a carrier that provides tracking information. While optional, we also recommend purchasing shipping insurance for your package.
Important: Lincoln Values is not responsible for packages that are lost or damaged during return transit.
Can't Find Your Order Number?
If you are unable to locate your order number, please contact our support team:
Email: support@qualitynprice.com
Our team will be happy to help you locate your order and begin the return process.
Refund Process
Once we receive your returned item, it will be inspected to ensure it meets our return requirements.
Approved refunds will be issued to your original method of payment and will include:
- The purchase price of the returned item(s)
- Applicable taxes paid on the order
Shipping charges are non-refundable.
Please note that processing times vary by financial institution, and it may take several business days for the refund to appear on your statement.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us immediately.
Email: support@qualitynprice.com
Phone: 617-905-9268
Our customer service team will provide further instructions and work quickly to resolve the issue.
Exchanges
At this time, we do not offer direct product exchanges.
If you would like a different item, simply:
- Return the original product following our return process.
- Place a new order for your preferred item.
Need Help?
If you have any questions regarding our Returns & Refund Policy, please contact our customer support team:
Email: support@qualitynprice.com
Phone: 617-905-9268
Thank you for shopping with Lincoln Values. Your satisfaction is our priority, and we're committed to providing exceptional customer service every step of the way.