Returns Policy
At Lincoln Values, your satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help make the return process simple and straightforward.
21-Day Return Policy
We offer a 21-day return policy, which means you have 21 days from the date you receive your item to request a return.
To qualify for a return, your item must be:
- Unused and unworn
- In its original condition
- In its original packaging with tags attached
- Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at:
Email: support@qualitynprice.com
Returns should be sent to the following address:
Lincoln Values
867 Boylston Street, 5th Floor, #1848
Boston, Massachusetts 02199
United States
If your return request is approved, we will provide instructions on how and where to send your package. Please note that items returned without first requesting a return authorization will not be accepted.
If you have any questions about your return, please contact us at support@qualitynprice.com.
Damaged, Defective, or Incorrect Orders
Please inspect your order immediately upon delivery.
If your item arrives damaged, defective, or if you receive the wrong product, please contact us as soon as possible so we can evaluate the issue and make it right.
Email: support@qualitynprice.com
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (food, flowers, plants, etc.)
- Customized or personalized products
- Personal care and beauty products
- Hazardous materials
- Flammable liquids or gases
- Sale items
- Gift cards
If you have any questions regarding a specific item, please contact our customer support team before making a purchase.
Exchanges
At this time, we do not offer direct exchanges.
The quickest way to receive a different item is to:
- Return the original item following our return process.
- Place a new order for the desired product once your return has been approved.
European Union 14-Day Cooling-Off Period
For orders shipped to countries within the European Union, you have the right to cancel or return your order within 14 days of receiving your item, for any reason and without justification.
Items must still meet our standard return requirements and be:
- Unused and unworn
- In their original packaging
- Accompanied by tags and proof of purchase
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card companies may require additional processing time before the refund appears on your account.
If more than 15 business days have passed since your refund was approved and you have not received your funds, please contact us at:
Email: support@qualitynprice.com
Need Assistance?
If you have any questions regarding our Return & Refund Policy, our customer support team is happy to assist you.
Email: support@qualitynprice.com
Thank you for shopping with Lincoln Values. We appreciate your trust and are committed to providing exceptional products and customer service.