Dog Collar and Leash Set for Small Dogs & Cats, up to 20 Lbs | Soft Splicing Design, Adjustable Durable Pet Collar Leash for Everyday Walks, Training, and Outdoor Activities

At Lincoln Values, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Return Window

We offer a 21-day return policy from the date your order is delivered. This 21-day period includes both business and non-business days.

To be eligible for a return, products must be:

• New and unused
• In their original packaging
• In resalable condition

Please note that customized or personalized products cannot be returned unless they arrive damaged, defective, or incorrect.

How to Return an Item

To initiate a return, please follow the return instructions provided with your order or contact our customer support team for assistance.

Please ship your return using a carrier that provides tracking information. While optional, we also recommend purchasing shipping insurance for your package.

Important: Lincoln Values is not responsible for packages that are lost or damaged during return transit.

Can't Find Your Order Number?

If you are unable to locate your order number, please contact our support team:

Email: support@qualitynprice.com

Our team will be happy to help you locate your order and begin the return process.

Refund Process

Once we receive your returned item, it will be inspected to ensure it meets our return requirements.

Approved refunds will be issued to your original method of payment and will include:

• The purchase price of the returned item(s)
• Applicable taxes paid on the order

Shipping charges are non-refundable.

Please note that processing times vary by financial institution, and it may take several business days for the refund to appear on your statement.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us immediately.

Email: support@qualitynprice.com
Phone: 617-905-9268

Our customer service team will provide further instructions and work quickly to resolve the issue.

Exchanges

At this time, we do not offer direct product exchanges.

If you would like a different item, simply:

1. Return the original product following our return process.
2. Place a new order for your preferred item.

Need Help?

If you have any questions regarding our Returns & Refund Policy, please contact our customer support team:

Email: support@qualitynprice.com
Phone: 617-905-9268

Thank you for shopping with Lincoln Values. Your satisfaction is our priority, and we're committed to providing exceptional customer service every step of the way.

At Lincoln Values, your satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help make the return process simple and straightforward.

21-Day Return Policy

We offer a 21-day return policy, which means you have 21 days from the date you receive your item to request a return.

To qualify for a return, your item must be:

• Unused and unworn
• In its original condition
• In its original packaging with tags attached
• Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:

Email: support@qualitynprice.com

Returns should be sent to the following address:

Lincoln Values
867 Boylston Street, 5th Floor, #1848
Boston, Massachusetts 02199
United States

If your return request is approved, we will provide instructions on how and where to send your package. Please note that items returned without first requesting a return authorization will not be accepted.

If you have any questions about your return, please contact us at support@qualitynprice.com.

Damaged, Defective, or Incorrect Orders

Please inspect your order immediately upon delivery.

If your item arrives damaged, defective, or if you receive the wrong product, please contact us as soon as possible so we can evaluate the issue and make it right.

Email: support@qualitynprice.com

Non-Returnable Items

Certain products cannot be returned, including:

• Perishable goods (food, flowers, plants, etc.)
• Customized or personalized products
• Personal care and beauty products
• Hazardous materials
• Flammable liquids or gases
• Sale items
• Gift cards

If you have any questions regarding a specific item, please contact our customer support team before making a purchase.

Exchanges

At this time, we do not offer direct exchanges.

The quickest way to receive a different item is to:

1. Return the original item following our return process.
2. Place a new order for the desired product once your return has been approved.

European Union 14-Day Cooling-Off Period

For orders shipped to countries within the European Union, you have the right to cancel or return your order within 14 days of receiving your item, for any reason and without justification.

Items must still meet our standard return requirements and be:

• Unused and unworn
• In their original packaging
• Accompanied by tags and proof of purchase

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that banks and credit card companies may require additional processing time before the refund appears on your account.

If more than 15 business days have passed since your refund was approved and you have not received your funds, please contact us at:

Email: support@qualitynprice.com

Need Assistance?

If you have any questions regarding our Return & Refund Policy, our customer support team is happy to assist you.

Email: support@qualitynprice.com

Thank you for shopping with Lincoln Values. We appreciate your trust and are committed to providing exceptional products and customer service.