Why Shop With Us
(2 Count) Mouse Mates Plush Catnip Cat Toys - Brown/Gray, 2 Count
Product Description:
SmartyKat Mouse Mates are an adorable set of mouse toys with feathers and dangly arms and legs to attract and satisfy your cats excitement and hunting needs. Contains our pure and potent catnip. Most cats respond to catnip with a burst of energetic activity followed by a calm mellow period. Stimulating cat toys attract cats with catnip, a natural and non-addictive herb, to engage them to frolic, romp, and play. SmartyKat toys, beds and scratchers are designed to meet the needs of your cat: Exercise, Hunt, Stimulation, Interaction, Scratch and Comfort without forgetting about FUN! Kids and pets often share the same space in the home and will have access to each other’s toys. That is why we design products to meet child safety standards; ensuring kids in the home are safe, whether they are two-footed or four-pawed! We utilize recycled and sustainable materials wherever possible. Please read all packaging instructions, warnings and cautions upon receipt. Packaging may contain small parts, discard after opening.
- ENTICES CATS: Perfectly sized, lightweight toys that cats can easily pick up, carry, and play with; these soft plush mice are also filled with catnip for extra fun and excitement during playtime, making them even more irresistible to felines
- STIMULATING: Catnip contains aromatic oils that give cats a euphoric buzz and stimulates their instincts; most cats respond to catnip with a burst of energy, or frenzied behavior, followed by a period of blissful relaxation
- FEEL OF REAL PREY: The cat toys feature soft plush, feathers, and dangling tails, simulating the multitextured look and feel of real prey to help stimulate your kitty's hunting instincts and entice play
- SOLO OR INTERACTIVE PLAY: Perfect for hide-and-seek games with your cat, which ignites their hunting instincts and provides them with much-needed mental stimulation and enrichment; the toys are also great for engaging independent felines in solo play
- EASY TO USE: Lightly squeeze catnip-filled or compressed items to help release the natural active ingredient in catnip, and spark another round of exciting and frenzied romp and play
- PRODUCT DETAILS: Mouse Mates; Set of 2, 2.5" x 1.5" x 1.25"
- ABOUT US: SmartyKat products help pet owners meet basic feline needs; from scratchers and toys to edible grass and catnip, our products are designed to stimulate a particular feline need while fostering a stronger relationship between you and your cat
FAQs
FAQs
At Lincoln Values, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Return Window
We offer a 21-day return policy from the date your order is delivered. This 21-day period includes both business and non-business days.
To be eligible for a return, products must be:
- New and unused
- In their original packaging
- In resalable condition
Please note that customized or personalized products cannot be returned unless they arrive damaged, defective, or incorrect.
How to Return an Item
To initiate a return, please follow the return instructions provided with your order or contact our customer support team for assistance.
Please ship your return using a carrier that provides tracking information. While optional, we also recommend purchasing shipping insurance for your package.
Important: Lincoln Values is not responsible for packages that are lost or damaged during return transit.
Can't Find Your Order Number?
If you are unable to locate your order number, please contact our support team:
Email: support@qualitynprice.com
Our team will be happy to help you locate your order and begin the return process.
Refund Process
Once we receive your returned item, it will be inspected to ensure it meets our return requirements.
Approved refunds will be issued to your original method of payment and will include:
- The purchase price of the returned item(s)
- Applicable taxes paid on the order
Shipping charges are non-refundable.
Please note that processing times vary by financial institution, and it may take several business days for the refund to appear on your statement.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us immediately.
Email: support@qualitynprice.com
Phone: 617-905-9268
Our customer service team will provide further instructions and work quickly to resolve the issue.
Exchanges
At this time, we do not offer direct product exchanges.
If you would like a different item, simply:
- Return the original product following our return process.
- Place a new order for your preferred item.
Need Help?
If you have any questions regarding our Returns & Refund Policy, please contact our customer support team:
Email: support@qualitynprice.com
Phone: 617-905-9268
Thank you for shopping with Lincoln Values. Your satisfaction is our priority, and we're committed to providing exceptional customer service every step of the way.
Returns & Refunds
Returns & Refunds
At Lincoln Values, your satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help make the return process simple and straightforward.
21-Day Return Policy
We offer a 21-day return policy, which means you have 21 days from the date you receive your item to request a return.
To qualify for a return, your item must be:
- Unused and unworn
- In its original condition
- In its original packaging with tags attached
- Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at:
Email: support@qualitynprice.com
Returns should be sent to the following address:
Lincoln Values
867 Boylston Street, 5th Floor, #1848
Boston, Massachusetts 02199
United States
If your return request is approved, we will provide instructions on how and where to send your package. Please note that items returned without first requesting a return authorization will not be accepted.
If you have any questions about your return, please contact us at support@qualitynprice.com.
Damaged, Defective, or Incorrect Orders
Please inspect your order immediately upon delivery.
If your item arrives damaged, defective, or if you receive the wrong product, please contact us as soon as possible so we can evaluate the issue and make it right.
Email: support@qualitynprice.com
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (food, flowers, plants, etc.)
- Customized or personalized products
- Personal care and beauty products
- Hazardous materials
- Flammable liquids or gases
- Sale items
- Gift cards
If you have any questions regarding a specific item, please contact our customer support team before making a purchase.
Exchanges
At this time, we do not offer direct exchanges.
The quickest way to receive a different item is to:
- Return the original item following our return process.
- Place a new order for the desired product once your return has been approved.
European Union 14-Day Cooling-Off Period
For orders shipped to countries within the European Union, you have the right to cancel or return your order within 14 days of receiving your item, for any reason and without justification.
Items must still meet our standard return requirements and be:
- Unused and unworn
- In their original packaging
- Accompanied by tags and proof of purchase
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card companies may require additional processing time before the refund appears on your account.
If more than 15 business days have passed since your refund was approved and you have not received your funds, please contact us at:
Email: support@qualitynprice.com
Need Assistance?
If you have any questions regarding our Return & Refund Policy, our customer support team is happy to assist you.
Email: support@qualitynprice.com
Thank you for shopping with Lincoln Values. We appreciate your trust and are committed to providing exceptional products and customer service.
Why Shop With Us